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Customer services representative at Bank of America in Ottawa
Customer services representative
Skill Requirements:
Education: Completion of college/CEGEP/vocational or technical training, Some university
Credentials (certificates, licences, memberships, courses, etc.): Not applicable
Experience: 1 year to less than 2 years
Languages: Speak English, Speak French, Read English, Read French, Write English, Write French
Work Setting: Financial services
Business Equipment and Computer Applications: Windows, Electronic mail
Specific Skills: Answer inquiries and provide information to customers, Explain the type and cost of services offered, Sell merchandise, Investigate complaints, Arrange for refunds and credits, Access and process information
Security and Safety: Criminal record check
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Attention to detail
Work Location Information: Urban area
Essential Skills: Reading text, Document use, Oral communication, Working with others, Decision making, Finding information, Computer use
Contact:
Fax: (866) 338-4828
E-mail: canadacareers@bankofamerica.com
This job was posted over 30 days ago, and has expired.
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